Policyholder users on BEACONNECT can be granted any of the following roles. If your company already has a designated user with a Key Contact role, you may not be given rights to manage users with this role. When you create an account in BEACONNECT, you will receive a notification if your company's key contact already exists. Your key contact will also have the rights to change your roles as necessary.
The
Key Contact has the ability to add, update, delete, and unlock users.
Your organization can have more than one key contact.
The
Report Claim role provides the ability to report claims online through Beaconnect. See the Report Claim Help page.
The
Policy Administrator has the ability to view My Business and Claims information. This user can also print or export claims for a Claims Loss Run Report. This user can also access the Loss Prevention tab in My Business.
The
Loss Prevention Contact has the ability to view the Loss Prevention tab within the My Business to access Loss Prevention documents. A user with just the Loss Prevention role can see only the Loss Prevention tab in My Business.
