Browser Specifications
Microsoft Browsers

Microsoft is no longer providing support for Internet Explorer 9 or 10. Please upgrade to Internet Explorer 11 or Microsoft Edge for Windows 10. The new BEACONNECT will not load with prior versions.
Click here to download the latest Microsoft browser.
Note: The Edge browser for Windows 10 does not support the Report an Injury feature. In Windows 10, you can still access Internet Explorer to use all the BEACONNECT features. Click here for steps for Windows 10 and the Edge browser.
You may see the message "Only secure content is displayed" at the bottom of your browser window. If you do, click "Show All Content", and click Retry to re-display the web page.
Active X must also be enabled. From the browser menu, select Tools > Internet Options, and click the Security tab. Click the Internet globe icon to select the Internet zone, and then click Custom Level. Scroll to the ActiveX Controls and Plug-ins section and enable Active X controls. Click OK to save.
Chrome
Loss Prevention documents cannot be accessed by Chrome from an iPhone. If you are using Chrome, please upgrade to the newest version of Google Chrome.
Click here to download the latest Chrome browser. In Chrome, you may see the message "Only secure content is displayed" at the bottom of your browser window. If you do, click "Show All Content", and click Retry to re-display the web page.
Firefox
​Please upgrade to the newest version of Firefox. The new BEACONNECT will not load with prior versions.
Click here to download the latest Firefox browser.
Note: Any computer/laptop accessing BEACONNECT using a Firefox browser will not have the ability to process Online Quotes.
Safari

Please upgrade to the newest version of Safari. The new BEACONNECT will not load with prior versions. Click here to download the latest Safari browser.
Note: Safari browsers on a MAC desktop cannot open Policy, Claims, or Loss Prevention documents in BEACONNECT. Consider downloading a Chrome browser to your Apple device.
If you need further assistance, contact the
Beacon Help Desk.